Returns & Exchanges
If you are less than completely satisfied with your purchase, you may return your order within 30 days (from the delivery date) for a full refund.
Refunds are made to the original form of payment (e.g., credit card, PayPal or store credit). If your purchase was paid with both store credit and another payment method, the store credit portion of your refund will always be issued first. Once the maximum originally spent with store credit is reached, the remainder of the refund will be credited back to your original payment method.
Refunds for Flexible Payments orders will credit toward any outstanding payment due to us. Once all outstanding payments have been credited, any remainder will be credited back to your original payment method.
We are unable to offer exchanges, but we are glad to assist you in returning your order and completing a new order for the new item(s) you want.If you would like to exchange your item(s):
- Contact us to receive return instructions and address.
- Ship us the returned item(s) with the original packaging, including any associated free products or gifts along with the returned order.
- Once we have received your package, we will process a store credit to your profile which will appear on your account immediately.